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How 111skin Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby — and what we do with it.

Account data protectedbKash, Nagad, Rocket payment recordsCookie controls availableData request support
111skin How 111skin Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete your personal data, or if you have a question about how we handle your bKash or Nagad payment records, our support team is the right first stop. Send your request with your registered account details so we can locate your data quickly and respond accurately.

Email Support Send a written data request to our support email with your account ID and the specific data you want to access, correct or remove.
Live Chat Open the live chat widget inside your account dashboard to speak with our team about privacy questions or wallet data concerns in real time.
Account Settings Some data preferences — including marketing contact opt-outs — can be updated directly inside your account settings without contacting support.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply technical and organisational measures to keep your account data secure. Payment data linked to bKash, Nagad and Rocket transfers is handled through encrypted connections. Your account is protected by OTP-based login verification, meaning access requires a one-time code sent to your registered number. We review data retention regularly and remove records that no longer serve a legitimate purpose.

Encrypted Connections All data exchanged between your device and our servers — including bKash and Nagad payment details — travels over SSL-encrypted connections to block interception.
OTP Account Security Your account login requires OTP verification sent to your registered mobile number, so no one can access your wallet or transaction history without that code.
Cookie Management We use session cookies to keep your lobby state intact on mobile and desktop. You can adjust cookie preferences in your browser settings at any time.
Data Retention Policy We keep your account and payment records for the period required by our financial obligations. After that window, data is deleted or anonymised in line with this policy.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is collected and used at 111skin. If your question is not covered here, reach us through live chat or email with your account details ready.

We collect your name, email address, phone number and any identity documents needed to verify your account. Your deposit and withdrawal activity via bKash, Nagad or Rocket is also recorded.

Yes. Payment transaction records are stored on encrypted servers. We do not store your full mobile wallet PIN or password — only the transaction reference and amount needed for reconciliation.

You can. Send a data access request to our support team with your registered account ID. We will locate your records and respond within a reasonable timeframe as required by applicable law.

Contact us through live chat or email and specify what you want corrected or removed. We will action it where no legal record-keeping obligation requires us to retain that data.

We share data only with payment processors — such as bKash or Rocket — when needed to complete a transaction, and with authorities when local law requires disclosure. We do not sell data.

We use session cookies to maintain your lobby state and analytics cookies to understand how the site is used on mobile. You can block or delete cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.