Reference

How 111skin Handles Your Personal Information

Your account data — name, contact details, wallet identifiers for bKash, Nagad, or Rocket — is collected only for what the platform needs to run your account and process transactions. Access and eligibility depend on your local law and eligible regions.

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111skin How 111skin Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security Practices Behind Your Account

We apply standard security measures across every account on the platform. Data in transit is encrypted, access to account records is restricted to authorised staff, and payment details are handled through the processors we work with rather than stored on our own servers.

Encrypted Connections

All data moving between your device and 111skin travels over SSL encryption. This covers login, account updates, and every transaction you make via bKash, Nagad, or Rocket.

Limited Staff Access

Account data is accessible only to staff with a specific operational need. We do not give broad internal access to personal records, and access logs are maintained.

Payment Data Handling

We do not store your full bKash, Nagad, or Rocket credentials. Payment processors handle the sensitive parts of each transaction under their own security standards.

Retention Limits

We keep your data only as long as your account is active or as our operational obligations require. When data is no longer needed, it is deleted from our systems.

PRIVACY SUPPORT PATHS

Get Help With Your Privacy Choices

If you have a question about your data, want to update your account details, or need to request deletion of your information, our support team handles these directly. Reach us through the channels below and we will respond as quickly as we can.

Live Chat Open the chat widget from any page on 111skin. Describe your data request and our team will confirm the steps needed to action it on your account.
Email Support Send your privacy request to our support address. Include your registered contact detail so we can locate your account and respond to the right person.
Account Settings Some data preferences — like marketing contact choices — can be updated directly inside your account settings without contacting support at all.
111skin What We Collect and Why We Need It

What We Collect and Why We Need It

When you open an account, we collect the information required to verify your identity and connect your payment method — whether that is a bKash number, a Nagad wallet, or a Rocket account. Transaction records are kept to resolve disputes and meet our operational obligations. Device and session data, such as your browser type and IP address, help us detect unusual login

activity and keep your account secure. We do not sell your personal data to third parties. Any data shared with payment processors is limited to what those processors need to complete your deposit or withdrawal. Players in Dhaka and elsewhere in Bangladesh can request a summary of the data we hold at any time through our support channel.

Key Privacy Terms You Should Know

A plain-language reference for the data and privacy terms you will come across in our policy documents.

What is personal data?

Personal data is any information that can identify you — your name, phone number, email address, or the bKash or Nagad number linked to your account.

What does data processing mean?

Processing covers any action taken with your data: collecting it, storing it, using it to verify your identity, or sharing it with a payment processor to complete a transaction.

What is a data controller?

The data controller is the entity that decides why and how your personal data is used. For your 111skin account, that is the platform operator responsible for your region.

What is KYC?

KYC stands for Know Your Customer. It is the identity verification step where we confirm that the person opening or using an account matches the details provided at registration.

What is a data retention period?

The retention period is how long we keep your account information after it was collected. We hold data only as long as needed for operations or as required by applicable obligations.

What does data deletion mean?

Data deletion is the removal of your personal information from our systems. You can request this through support; eligibility depends on your account status and local legal requirements.

What You Asked About Your Privacy

Straight answers to the privacy questions we hear most from account holders.

We collect your name, contact details, and the payment method you link — such as your bKash or Nagad number. We collect only what is needed to run your account and process transactions.

Your wallet details are passed to the relevant payment processor only to complete a deposit or withdrawal. We do not share them with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email with your request. We will confirm what data we hold and action the deletion where your account status and local law allow it.

Log in and go to your account settings to update your email or phone number. For changes tied to your payment method, contact support so we can verify the update securely.

We use session and functional cookies to keep you logged in and to detect unusual activity. You can review cookie settings in your browser, though disabling some may affect how your account works.

Reach our support team immediately via live chat. We will review your account access log, flag any suspicious sessions, and guide you through securing your account.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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